shipping & returns
How much is shipping?
Shipping is free at this time!
How long will it take my order to ship and what is the estimated delivery time?
Orders are shipped via UPS ground within 2-3 business days of purchase. Orders are usually delivered within 5-7 days for ground shipping but it really depends where your package is going! Please make sure to double check your shipping address when you receive your order confirmation. Kozmic Ryder is not responsible for packages that are lost, missing, or delivered to incorrect addresses.
Can I track my order?
Tracking numbers will be sent via email once your order has shipped. Keep in mind it can take UPS 24-48 hours to update the current location of your package. Invoice and receipt will be send via email.
Do you offer international shipping?
We’re currently shipping to everywhere in the U.S. Internationally not at this time, but sign up for our email list to get updates when it happens!
Do you offer returns or exchanges?
Kozmic Ryder does not offer returns or exchanges at this time, all sales are final.
What if an item in my order arrives broken or damaged?
We will review damaged orders on a case by case basis. If your order arrives damaged or broken, please send us an email with your order number in the subject along with photos of the broken item/items to email@example.com. Any defects or damages must be brought to our attention within 5 days of delivery.